Desktop Support

This opportunity requires a strong understanding of technical architecture, systems integration, and software development lifecycles, along with excellent leadership, communication, and facilitation skills to maintain project momentum and ensure timely delivery. Apply now!

Work model:

• Hybrid

• Coordinate with technical leads and subject matter experts to support project deliverables and manage issue escalation
• Act as a liaison between workstreams to maintain workflow continuity and alignment
• Facilitate vendor discussions and escalate complex issues to project leadership
• Communicate progress, impediments, and risks to project leads and the Project Manager while proactively identifying and resolving cross-team challenges
• Manage task dependencies and optimize project timelines
• Track action items from technical review meetings and ensure follow-through
• Collaborate with leads to assist in defect resolution and remediation efforts while providing direction and support to technical teams throughout the project lifecycle
• Support technical documentation efforts and ensure consistency with system architecture and design standards
• Assist in validating technical solutions against business requirements
• Contribute to solution design discussions with technical teams and facilitate technical review meetings across multiple workstreams
• Track deliverables, action items, and blockers to sustain project momentum
• Ensure timely follow-through on commitments and escalate delays when necessary

• Proven track record in leading or coordinating enterprise-scale technology platform rollouts
• Direct, hands-on collaboration with software development and systems engineering teams
• Strong background in managing complex technical initiatives involving multiple workstreams and interdependencies

• 401k 
• Major health insurances 
• Employee Stock Ownership Plan (ESOP)